AIDIN, draft the SOP for how we actually onboard a new vendor — from the last five times we did it.

Everyone agrees it should be documented. Nobody volunteers a Saturday.

The real steps live in Fatima's memory. Only there.

The SOP describes how you wished it worked in 2024.

New hires learn by following someone around for a month.

You once paid a firm six figures to write down what your team already does.

The tricky 10% — the part that matters — is never in the doc.

Everyone agrees it should be documented. Nobody volunteers a Saturday.

The real steps live in Fatima's memory. Only there.

The SOP describes how you wished it worked in 2024.

New hires learn by following someone around for a month.

You once paid a firm six figures to write down what your team already does.

The tricky 10% — the part that matters — is never in the doc.